Information Navigation Training · Executive communication coaching

A navigation system for your mind.

The Information Navigation skill set gives you proven steps and templates for organizing your thoughts before you speak, so you answer tough questions with clarity and confidence. Then adapt the same templates to design and deliver business pitches and presentations, formal or informal.

Book a 15-minute call See the programs
Private, one-on-one virtual coaching · 4-week and 8-week programs
A woman looking out at a mountain valley
Where you'll use it

In the moments where how you say it decides the outcome.

Tough questions

With buyers, boards, the media, and in critical meetings and interviews. A proven step-by-step answering system for when you need it most, so your answer is as strong as your expertise.

Business presentations and pitches

Sales pitches, quarterly reports and town halls. Design and deliver a more structured business presentation that positions information strategically for stronger retention and greater influence, even with little preparation time.

Everyday conversations

Informal but important questions in meetings, quick updates to your team, and even organizing information in emails and documents.

Why it matters

Unclear communication has a real cost.

Think about how many questions you answer, and how much information you present, in a single day. Every answer that isn’t clear has a cost: stress, misunderstanding, disappointed customers, lost deals and strained relationships. Clarity pays off, and it shows in the results.

$12,506
estimated yearly cost of poor communication, per employee
Grammarly and The Harris Poll, 2022
90% vs 64%
of leaders say senior leadership communicates effectively, versus the share of employees who agree
Grammarly and The Harris Poll, 2024
22%
of business leaders say they lost business because of poor communication
Grammarly and The Harris Poll, 2022
Programs

The most effective way to learn this unique system.

Private, one-on-one virtual coaching on Zoom, built around your role, your goals and your real questions.

Virtual · 4 weeks · 4 sessions

Essentials

The core method: answering tough questions and delivering clear briefings and updates.

See what’s included →
Virtual · 8 weeks · Complete program

Boot Camp

Everything in Essentials, plus more practice and feedback until the skills become automatic, active listening for critical Q&A sessions, extending your briefing into a longer business presentation or pitch, and detailed work on voice and slides.

See what’s included →

Prefer to learn in person as a team? On-site workshops are also available.

Start with a 15-minute call
John Dames at a radio studio microphone
Who we are

John Dames

For more than 30 years, John has coached executives to communicate clearly in the moments that matter, using the techniques broadcasters rely on under pressure. His clients include Fortune 100 executives, CEOs, military officers, attorneys and media personalities.

Johnson & Johnson · AllianceBernstein and AB CarVal · General Mills · AstraZeneca · Revlon · Cargill · Blue Cross Blue Shield · Arcapita · John Hancock · Office of the New York State Attorney General · US Special Forces · Carnegie Mellon University · Miss America and Miss USA

Taught in the USA, Canada, the UK, Austria, Dubai, Bahrain, Iraq, India, Japan, Singapore, Thailand and Africa.

What clients say
“As I’ve moved into new roles and new companies, I’ve brought John with me along the way. John is the only coach I’ve seen who teaches an effective system for answering hard questions at every stage of a relationship, from the first meeting through the long-term partnership, and then applies the same system to pitches and presentations. That’s where the deals and reputations are won.”
Rich SimpsonGeneral Manager, PAPATUI®, formerly of Johnson & Johnson and General Mills
“In our business, how you answer the hard question and present your case matters as much as the analysis behind it. John’s coaching gave our team a structure they use in every client meeting, committee discussion and presentation.”
Head of ResearchGlobal asset management firm

Start with a 15-minute call.

  1. 1A 15-minute call to hear what you or your team need.
  2. 2A 30-minute Zoom overview of the program that fits.
  3. 3Coaching that starts with a needs assessment built around your goals.
Book a 15-minute call
John A. Dames Owner and Content Expert john@infonav.org
802.272.3992 PO Box 184, Colchester, VT 05446